Please reach us at warmheartswarmsoles@gmail.com if you cannot find an answer to your question.
as we need to regulate our sales and like to communicate with our costumers, we only take orders by email or phone! give us a call or drop us a message.
we use 100% sheepskin From American suppliers, and our thread as well. all other materials we use are thoughtfully sourced, we try to leave as little footprint as possible!
as every pair is made to order and we are such a small company we cannot offer refunds, but we do offer exchanges for sizes or other items if something does not fit right.
due to this and all the hand work we do it does take time. the turnaround is usually 2 to 4 weeks and up to 6 if its super busy
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